Name: Marsha Erickson
Title: Radiology Supervisor
Tenure: 17 Years
Hobbies: ”We do a lot of outdoor activities. Our kids play sports. We like to fish. We like to hunt. The kids ride horses, four wheelers and dirt bikes. Pretty much anything outdoors, we love. We have a lot of family time.”
Bio: In the world of healthcare, employees come and go to different organizations all the time. The healthcare industry has a turnover rate that is probably second only to the restaurant industry, with various professionals moving up, down, and all around. But Crook County Medical Services District is a different story. Take, for instance, the story of Marsha Erickson.
Erickson works for CCMSD as the Radiology Supervisor and she has been a part of the company for the last 17 years. In fact, CCMSD was her very first job out of college.
“Radiology has always interested me,” Erickson stated. “When I was a sophomore in high school, I decided this was what I wanted to do. Right out of high school, I went to college in Cheyenne and completed my prerequisites, got accepted into the radiology program and completed my degree.”
Following graduation, Erickson took the summer off to help her dad on the family ranch/farm. She worked into the fall as well, but then she received a surprising phone call.
“Crook County actually reached out to my college, and my professor recommended me” Erickson remembered. “They called, I came over for an interview, they hired me on the spot; that was almost 17 years ago.”
For almost 17 years, Erickson has worked for Crook County Medical Services District; a feat that is practically unheard of in the medical field.
“When I moved here for the job, I thought, ‘Oh yeah, this is a cute little town,’” Erickson remembered. “I grew up in a very small town and I thought, ‘This is cute; this will be a good start for me. I can do three or four years here.’ And then…I never left.”
The reasons she never left are vast and varied. But they all come down to one thing – this is home. “I love the people here. I love my job and the community. I have a young family and the school’s are great here. This is our home now.”
They say ‘home is where the heart is,’ and that is absolutely the case with Erickson. But, even more than that, Crook County Medical is where her heart is. She loves the work that she does and she loves the people with whom she works.
“We’re absolutely a family,” she stated. “I think a big reason for that is because we’re so small. And because we’re so small, we lean on each other a lot – for guidance, for help, for everything. We’re very small, so we’ve become a family. We see each other almost every day and we spend a lot of time together.”
Erickson and the rest of the CCMSD team also spend a lot of time with their patients. Some of Erickson’s patients are even on a first-name-basis with her because, in this community, CCMSD patients are friends, family, and neighbors.
“That’s kind of a good and bad thing,” Erickson reflected. “When I first started here, I didn’t know anybody. So when there were tough times, or devastating losses, it wasn’t as hard on my heart. But now that I know everybody, now that I know so-and-so and their grandpa or grandma come in, it’s harder on me because I am so invested in the community. They’re like family now, too.”
There are pros and cons to being such a tight-knit community, for sure. But more often than not, Erickson enjoys having the types of relationships that she does with both patients and coworkers. In fact, it’s that kinship, that camaraderie, that relationship with patients that makes CCMSD stand out.
“Our family vibes are definitely what differentiate us from other hospitals,” Erickson said. “Every patient is important. We don’t overlook anyone and everyone is treated the same. We also don’t have long wait times. We try to get people in right away, and get things done for them. We don’t push them off for months. If they have an ailment, we try to help fix it, as soon as we possibly can.”
Erickson plays a major part in that. As the Radiology Supervisor, she oversees a team but also works on the floor.
“I supervise our team and all of the day-to-day operations,” Erickson said, “But I’m also a working supervisor. I work the floor and take care of patients, take call, and do whatever is needed.”
That’s the attitude of every CCMSD employee. They all do what is needed, when it’s needed. That’s the benefit of being such a small, efficient team – they work together; with each other and for each other. Nobody says “That’s not my job.”
“At one time a CEO asked me to stop working the floor and just be the manager in an office, I said there’s absolutely no way,” she laughed. “I love my patients. I have to have that aspect of the job.”
So, she does both. She manages and she works directly with patients. And she wouldn’t have it any other way. Marsha Erickson loves the work that she does. She loves radiology and she loves being able to help patients. It’s a love, and an interest, that started early and has only grown throughout her 17 year career.
“I love helping our patients,” she beamed. “Being able to improve their care is a huge goal of mine. I truly want to make a difference in the lives of my patients, and imaging was always important to me. As a young kid, I had brothers that were accident prone, and I was able to see the x-rays as they healed. It was always interesting to me. As I got older, I learned that without imaging, patients go undiagnosed, and that often leads to loss. I love how radiology improves patient outcomes.”
Erickson has been a major component of Crook County Medical Services District for almost two decades. Throughout her time there, her love and passion for her work has only grown. So, too, has her love for the place where she gets to work.
“I have a passion for my work and for my patients,” Erickson said. “I love my job. I love my patients. And this place has become home. The community is great; it’s a place where my husband and I want to raise our children. It’s the community. It’s the hospital. It’s the people. It’s home.”